Be there to support you during the first few weeks, providing specialist advice and helping you with any questions, challenges and practicalities you might face. They can help you address the needs of all the members of your family (from the youngest to the grown-ups).
Named Team Member
Your named team member will
Provide you with information about the support you can access for the first three years of bereavement. This includes access to counselling, therapies, family memory days, social groups, support visits and resources.
Keeping in touch calls
Your named team member will call you three times during the first year to talk about how you are and to offer any further care. They will call again at 18 months, 2 years, 2 and a half years and at 3 years. You are encouraged to call your named team member or our Family Support Line at any time you need support, or would value time to talk. Some families choose to meet their named team member for a cup of tea in their home and others choose to visit Shooting Star House or Christopher’s.