Parents Phoebe and Zayne’s lives irrevocably changed in November 2020, when their five-year-old son, Milan, was diagnosed with a brain tumour.
Careers in our Family Support team
Our Family Support team are the soul of Shooting Star. As part of our team you will experience both the outstanding, compassionate care we provide to families during an unimaginably hard time in their lives, and the noisy joy and laughter found in children’s hospices across the country. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where ever families need it. Roles within the team include family support workers, therapists, social workers, counsellors and more.
Get in touch
Some of the families we support
Humairaa's story
22-year-old Tamaana explains how Shooting Star Children’s Hospices has helped her navigate growing up with a sister who has a life-limiting condition.
Hadi's story
“His life expectancy at first was no more than six months, but against all odds he’s reached the age of five”
Featured roles
Family Support Worker
Our Family Support Workers deliver high quality bereavement care, supporting families at the time their child dies and for three years and three months after. You will work as part of a passionate team of counsellors and therapists, determined to make a difference to the quality of the lives of children and their families.
West London Family Support Worker
We are currently recruiting family support workers who can help us better support our local community in west London. We are looking for people who are dedicated to supporting bereaved families, who speak Punjabi, Gujrati, Arabic, Somali, Urdu or Hindi.
A typical week
Hospital sitting
Spend a couple of hours sitting with a child when they are in hospital, reading books or doing activities. This allows parents a short break to support other children, make telephone calls or just have the chance to pop home.
Bereavement check-in
Calling a bereaved parent on their child’s birthday, to check in and see how they are, or making up and sending a personalised pamper pack for them.
Siblings day
Helping out at one of our siblings’ days, which give siblings of supported children a day that’s all about them, allowing them to have fun, make friends and share their feelings in a supportive environment.
Memory making
Create and decorate a cast of a child and parent holding hands. These keepsakes are treasured by families for years to come.
Key benefits
Skills development
We support all our staff in developing their skills and showcasing their expertise, with weekly learning sessions and monthly journal clubs.
Perks
You’ll be eligible for a Blue Light discount card, plus enjoy perks like free meals at our Guildford hospice.
Flexible working
We know that life can be complicated, so we are happy to discuss flexible working with you.