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Information for healthcare professionals

Find information on the support we can offer, our criterial for referrals, other organisations we work with, our research, student placement opportunities and events and open days for healthcare professionals.

Professionals Networking Mixer

Tuesday 1 December

Join us for a morning of networking, learning and discussion for professionals working with children and young people with life-limiting conditions and their families.

This event will showcase the wide range of support available through Shooting Star Children’s Hospices and how families can access this support from an early stage of their journey. Many families can benefit from our services long before specialist nursing or medical care is needed and this session will help professionals better understand the support available and when a referral may be appropriate.

Attendees will learn how our multidisciplinary teams work together to support children, young people and families at home, in the community and within our hospices.

During the morning, you will have the opportunity to:

  • Network with professionals from a range of services
  • Tour the hospice facilities
  • Learn about our referral criteria and process
  • Explore the support available from an early stage, including family support, counselling, therapies, symptom management, respite, wishes, groups and events
  • Gain insight into support provided by our SPACE Team, Community Team and wider hospice services
  • Meet colleagues from our Care, SPACE, Family Support, Therapy, Counselling, Community and Care Events teams
  • Discuss referral pathways, eligibility and family needs with our specialist staff

 

Whether you already refer families to Shooting Star or would like to learn more about our services, this event offers a valuable opportunity to build connections, gain insight into our services and referral pathways, and explore how we can work together to ensure more families receive the right support at the right time.

 

If you have any questions, please email kath.conway@shootingstar.org.uk.

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How we're improving our services

Improving our care for young adults

A key area of focus over the last year has been to improve the support we provide to young people transitioning from our care into adult services. Our transition expert, with the support
of our young people and their families, has designed ‘My Transition’, an interactive, live communication tool that ensures all aspects of a young person’s medical, educational, legal
and social care needs are considered when entering adult services. It has been successfully piloted with great feedback and has now been introduced to all our young people entering transition under our care.

Increased collaboration

We know that working collaboratively with a wide range of clinical and academic services, both locally and nationally, including government, NHS, statutory, education and voluntary agencies, is crucial to providing the best possible care to children with life-limiting conditions and their families. One example of this is our on-call rota, which ensures a children’s palliative care nurse is available to provide medical support for an end-of-life child either over the phone, in the family home or in hospital, no matter the time of day. We work with 13 Community Nursing teams in our catchment area to fulfil this service. We are also working closely with NICU units, sharing our expertise. Our perinatal palliative care Clinical
Nurse Specialist, attends ward rounds each week at three NICU’s and identifies babies who could benefit from the services we provide, facilitates referrals and supports NICU teams with symptom management and Advance Care Planning. She also works with a number of local neonatal units, where we support families’ holistic well-being thanks to a partnership with St Peter’s Hospital, which sees us providing specialist bereavement support.

Sharing our expertise

We are working with local healthcare professionals to share knowledge and skills in the foundations of paediatric care, end-of-life care and symptom management. An example of this is our educational courses created in collaboration with the Surrey and south-west London Paediatric Palliative Care Area Network (SPAN) for health and social care practitioners with experience of, or an interest in, paediatric palliative care. With face-to-face, virtual and webinar options, the training focuses on a mix of topics to provide a diverse and robust programme. We’ve also co-designed and co-delivered a week-long innovative virtual e-learning placement with Kingston University, the first collaboration of its kind in the UK. The project, which is giving student nurses a better understanding of what children’s hospices do, was so successful it led to a nomination for Student Nursing
Times award.

Our services

See the range of services we offer to children with life-limiting conditions, and their families.

Our referral criteria

How to make a referral, our catchment area and referral criteria.

Partnership working

We work with a wide range of partners in the NHS, local government and academia.

Research

We’re a research active hospice with a continual focus on developing evidence based practice.

Student placements

We offer placements for students studying nursing, and have partnerships with several universities.

Professional courses and open days

We run open days for professionals, and regular courses on areas of palliative care.

Specialist Bereavement Service

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About our new service

Our specialist bereavement service is now available to families whose children were not supported by us prior to death.  It includes a personalised pathway of support for three years and three months following the child’s death.

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Support for sudden and unexpected deaths

As part of our new service, we provide specialist care to families of babies or children who have died suddenly. This might be from an unexpected illness or a death that cannot be explained (subject to some exclusions). This starts by assigning a dedicated Family Support Worker to the family.

How we're making a difference

47%

more families accessed our bereavement support in 2023/24 thanks to the expansion of our services (increase on 2022/23)

50

Healthcare bodies we have established partnerships with in the last year.

39

Neonate babies cared for in the last year (July 2023 to June 2024)

151

New referrals were accepted in 2023/24 (a 45% increase on 2022/23)