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Our promise to you

If you are kind enough to help us, we want to make sure you have a great experience as part of our fantastic community of supporters. It’s only thanks to your generosity that we are here to make every moment count for babies, children and young people with life-limiting conditions, and their families.

Fundraising Regulator

As a charity registered with the Fundraising Regulator, we’re committed to ensuring our fundraising is legal, open, honest and respectful. Below is the Fundraising Promise, as set by the Fundraising Regulator, which we follow.

 

If you’d like to know more, our Supporter Care Services Team are always happy to help.

You can contact them on 01932 823115 or at supportercare@shootingstar.org.uk

Thank you so much for your support. Together, we can help families facing the unimaginable.

We promise

We will commit to high standards

  • We will adhere to the Fundraising Code of Practice.
  • We will monitor fundraisers, volunteers and third parties working with us to raise funds, to ensure that they comply with the Code of Fundraising Practice and with this Promise.
  • We will comply with the law as it applies to charities and fundraising.
  • We will display the Fundraising Regulator badge on our fundraising material to show we are committed to good practice.