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Volunteer Receptionist
This Volunteer role is required to assist in reception at our outreach, therapy and family support centre in Hampton. The volunteer needs to have a friendly, approachable manner providing a warm welcome to all our visitors whilst maintaining boundaries and confidentiality. This volunteer role is to cover a temporary regular Tuesday 1pm – 5pm shift and to also have some availability to cover other weekday shifts when required.
Job detail
Location:
Shooting Star House, Hampton, TW12 3RA
Time:
Temporary regular Tuesday cover 1pm - 5pm and also availability to cover other weekday shifts when required
Duties and key responsibilities
- To greet families and visitors personally and appropriately at the reception area.
- To ensure staff and volunteers sign in and out of the fire register
- To ensure all families and visitors sign in and wait in reception until collected by a member of staff
- To receive telephone calls via the computerised switchboard, maintain politeness and confidentiality at all times. Answering queries and forwarding calls as appropriate.
- To take telephone messages and pass on messages by email.
- To undertake various administrative tasks and assist with ad-hoc tasks.
Skills and Experience
- Basic computer skills – previous use of MS Outlook, Word and Excel.
- A warm, friendly and approachable manner
- Telephone experience
- Dependable and punctual
- Temporary regular Tuesday cover 1pm - 5pm and also availability to cover other weekday shifts when required