How to make a referral

Referrals can be made by anyone involved with the family, or by the family themselves. We support families living in London and Surrey. Each referral is looked at individually and considered in line with our acceptance criteria.

The first step is to telephone a member of the Shooting Star Children’s Hospices team or email

  • Christopher’s, Guildford: 01483 230960
  • Shooting Star House, Hampton (whilst we are currently delivering all our clinical services from Christopher’s, we are continuing to support families from across our catchment area, so please do call us on the number above to discuss a referral)

We will take a few details and explain the criteria and documentation required by our referrals team.

The referral panel meets monthly to consider referrals and works with other professionals or agencies currently involved with the family. The referral system is also sufficiently flexible to ensure that emergency referrals are dealt with quickly.

A map of our catchment area, which covers all of Surrey and 14 London boroughs