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Volunteer Receptionist, Christopher’s
This Volunteer role is required to assist in reception at our Children’s Hospice, Christopher’s, in Guildford. The volunteer needs to have a friendly, approachable manner providing a warm welcome to all our visitors whilst maintaining boundaries and confidentiality. Scroll down for more details.
Job detail
Location:
Christopher's, Old Portsmouth Road, Artington, Guildford, GU3 1LP
Time:
Thursdays 9am-1pm and/or bank cover Mondays am & Fridays
Duties and key responsibilities
- To greet families and visitors personally and appropriately at the reception area.
- To ensure staff and volunteers sign in and out of the fire register.
- To ensure all families and visitors sign in and wait in reception until collected by a member of staff.
- To receive telephone calls via the computerised switchboard, maintain politeness and confidentiality at all times. Answering queries and forwarding calls as appropriate.
- To take telephone messages and pass on messages by email.
- To undertake various administrative tasks and assist with ad-hoc tasks.
Skills and Experience
- Basic computer skills – previous use of MS Outlook, Word and Excel.
- A warm, friendly and approachable manner.
- Telephone experience.
- Dependable and punctual.
- Thursdays 9am-1pm regular shift / bank cover also available
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