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Volunteer Receptionist, Christopher’s

This Volunteer role is required to assist in reception at our Children’s Hospice, Christopher’s,  in Guildford.  The volunteer needs to have a friendly, approachable manner providing a warm welcome to all our visitors whilst maintaining boundaries and confidentiality. Scroll down for more details.

Job detail
Location:
Christopher's, Old Portsmouth Road, Artington, Guildford, GU3 1LP
Time:
Monday & Friday morning 9am -1pm temporary cover

Duties and key responsibilities

  • To greet families and visitors personally and appropriately at the reception area.
  • To ensure staff and volunteers sign in and out of the fire register.
  • To ensure all families and visitors sign in and wait in reception until collected by a member of staff.
  • To receive telephone calls via the computerised switchboard, maintain politeness and confidentiality at all times. Answering queries and forwarding calls as appropriate.
  • To take telephone messages and pass on messages by email.
  • To undertake various administrative tasks and assist with ad-hoc tasks.

Skills and Experience

  • Basic computer skills – previous use of MS Outlook, Word and Excel.
  • A warm, friendly and approachable manner.
  • Telephone experience.
  • Dependable and punctual.
  • Temporary regular cover - Monday and Friday morning shifts - moving to a bank role after

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