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Early Evening Volunteer Receptionist – Hampton
The Evening Reception Volunteer role is to ensure that visitors attending appointments during our extended opening hours receive a warm, professional and reassuring welcome. By providing a friendly first point of contact, volunteers help create a calm and compassionate environment for everyone visiting the hospice.
Job detail
Location:
Shooting Star House, Hampton, TW12 3RA
Time:
alternate Thursdays 5pm-7pm (role share with another volunteer)
Duties and key responsibilities
- Welcome visitors, families and professionals in a warm, respectful and non-judgemental manner.
- Sign visitors into and out of the building in accordance with hospice procedures.
- Notify therapists or staff that their visitor has arrived.
- Respond to straightforward enquiries.
- Report any concerns or issues promptly to a member of staff, including safeguarding concerns.
- Handing over to any staff still present in the building where any doors/windows will need to be shut/locked
Skills and Experience
- A warm, friendly and approachable manner
- Calm and reassuring.
- Reliable and punctual.
- Comfortable meeting people from a wide range of backgrounds.
- Good listeners with excellent interpersonal skills.
- Respectful of confidentiality.
- Able to remain calm if the reception area becomes busy.
Related Vacancies
Care Trustee
Location:
Hybrid: Board meetings in person at Christopher's, Guildford or Shooting Star House, Hampton on Monday evenings, other meetings are mainly online. with an Away Day off-site in person.
Time:
Four evening Board and Four Committee meetings per year and an away day. Four Board meetings are normally held in person in Guildford or Hampton on Monday evenings, with one short online only meeting in addition; Committee meetings are usually held virtually, on Zoom, and normally last under two hours.
Volunteer Receptionist – Hampton
Location:
Shooting Star House, Hampton, TW12 3RA
Time:
various
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Location:
Events across London
Time:
This is an ad-hoc event volunteering role supporting one or more events