How to access our services

Referrals to our services can be made by anyone involved with a family who may need our help, or by the family themselves. For full details please see our acceptance criteria or if you are unsure about our catchment area you can take a look at the map below.

The first step is to telephone a member of the Shooting Star Children’s Hospices team or email referrals@shootingstar.org.uk

  • Christopher’s, Guildford 01483 230960
  • Shooting Star House, Hampton 020 8783 2000


We will take a few details and explain the criteria and documentation required by our referrals team.

The referral panel meets monthly to consider referrals and works with other professionals or agencies currently involved with the family. The referral system is also sufficiently flexible to ensure that emergency referrals are dealt with quickly.

Catchment area map