As well as continuing to provide end-of-life care and emergency or urgent respite on a case-by-case basis, at a time when the families we support need us most, we want to ensure that they’re still able to access some of the other vital services we provide. Our virtual hospice does just that.
Our virtual hospice means that we can take our hospice service directly to families. Families can access advice, support and counselling, can interact with other families and can attend some of the groups and activities we normally run at our hospices:
- Our nurses and carers are making calls to families to check in. Our in-house nurses, Symptom and Community Nursing Team, Family Support Team (including counsellors and social workers) are also at the end of the phone for those who need medical advice, emergency respite, symptom management support, end-of-life care and bereavement support, and benefits guidance.
- We’ve launched a closed Facebook group for parents of children who currently use our hospice – this will give families somewhere to talk to each other and share advice and activities.
- We’ve moved our Youth Group and Chill and Chat online (via Zoom) and we’re hoping to add more if parents, siblings and supported children find them useful.
- With Memory Day and Remembering Day on hold, we’ve created a Memory Wall to ensure that bereaved families have somewhere they can share a message, photo, memory or poem.
- We’ve created a hub containing useful resources and activities for parents to access whilst they’re self-isolating (please see below). We’ll be updating these regularly, so please do check back (please note that these links are being provided for informational purposes only; they do not constitute an endorsement or an approval by Shooting Star Children’s Hospices).